Terms of booking

These terms cover seat bookings at Seal Your Story, a creative coworking space in Indiranagar, Bengaluru 560038, run by Stamp and Seal Company ("we", "us"). By booking a seat you agree to them.

1. What you're booking

• A booking gives one person the use of any open seat in our shared workspace for the plan and time you choose. There are no fixed or reserved desks.
• Sprint is 150 minutes. Deep Work is 4 hours. Flow State runs from your start time until we close that day.
• Every plan includes food and drink credit, shown on your booking. Credit can only be used on the day and during the time of your booking, at the Seal Your Story fridge and counter. Unused credit lapses. It can't be exchanged for cash or moved to another booking.
• Times are in Indian Standard Time.

2. Prices and payment

• All prices are in Indian rupees. GST is added on top at checkout, and the total is shown before you pay.
• Online payments are processed by Razorpay. We never see or store your full card or bank details.
• When you start paying, we hold your seat for 10 minutes. If payment doesn't finish in that time, the hold ends and the seat goes back on sale. If your payment arrives after the hold ended and the seat has been taken, we refund it in full automatically.
• A booking is confirmed only when you get a confirmation email with a check-in code.

3. No refunds

Once a booking is confirmed it can't be cancelled for a refund, including if you arrive late, leave early or don't come. If we have to close or cancel your booking ourselves, we'll refund you in full.

4. Changing your time

• You can move a booking once, to another available time within our booking window, up to 24 hours before it starts.
• The plan and price stay the same. A moved booking can't be moved again.

5. On the day

• Show your 4 character check-in code at the counter. We may ask for ID that matches the booking name.
• Your booking ends at the time shown. If you stay past it we may ask you to book more time or pay at the counter.
• Follow the house rules shown in your confirmation email and on your booking page. We may ask anyone who doesn't to leave, without a refund.
• You are responsible for your belongings. We aren't liable for loss or damage to personal items, except where the law says we are.
• You're responsible for any damage you cause to the space or equipment.

6. Closures and changes

We may close the space for holidays, private events or reasons outside our control. We won't take bookings for closed days. If we have to close on a day you've already booked, we'll contact you to move your booking or refund you in full.

7. Your account

You can book without an account. To change a booking or see it on another device, sign in with a one-time link sent to the email you booked with, or with Google. Keep access to your email safe. Bookings are for the person named on them and can't be resold.

8. Liability

To the extent the law allows, our total liability for any booking is limited to the amount you paid for it. Nothing in these terms limits rights you have under the Consumer Protection Act, 2019.

9. Law and disputes

These terms are governed by the laws of India. Courts in Bengaluru, Karnataka have jurisdiction.

10. Contact

Questions or complaints: reply to any booking email, or message us on Instagram.